Operations Associate

Join Ishan Gas Flame as an Operations Associate in Hastings, Kolkata. Salary is up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Skills Needed : Computer, Email

What we are looking for

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: Computer, Email
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Computer, Email
• You are customer-first and patient

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.

Salary

You will be paid ₹15,000 – ₹25,000 per month.

Job at a glance

• Job location: Hastings, Kolkata, West Bengal
• Openings: 1
• Working hours: 9:30 AM - 7 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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