Tele Caller

Isiri Innovations Pvt Ltd wants to bring on a Tele Caller for its Chandra Layout, Bengaluru team. You can earn up to ₹25,000/month. There are 2 open positions.

Employer’s description

Engage With Prospects And Existing Clients Over The Phone To Promote Products, Generate Sales Leads, Set Appointments, Or Resolve Customer Inquiries. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound | Languages : Kannada, Hindi, English

Salary and benefits

Compensation: ₹7,000 – ₹25,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada and Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound
• Languages: Kannada, Hindi, English
• A calm under pressure, patient attitude

Key responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Job details

• Job location: Chandra Layout, Bengaluru, Karnataka
• Work mode: On-site
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 4 hours a day | Monday to Saturday | day shift
• Employment type: Part time

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