Telecaller

Join Ismart solution as a Telecaller in Dwaraka Nagar, Visakhapatnam. Great for first-time job seekers. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Complaint handling, Active listening, CRM tools, Typing speed
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Salary

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Position details

• Work location: Dwaraka Nagar, Visakhapatnam, Andhra Pradesh
• Openings: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Ismart solution.