Email Support Executive

Ison Xperiences India Private Limited has an opening for an Email Support Executive based in Sector 63 - Noida, Delhi. The pay goes up to ₹20,000/month. 30 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound, Domestic | Languages : Hindi, English

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English
• You are calm under pressure and polite

What the job involves

• Handle inbound and outbound customer calls, chats or emails.
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Location: Sector 63 - Noida, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Ison Xperiences India Private Limited.