Email Support Chat Support Bpo Cust...

Isp Net wants to bring on an Email Support Chat Support Bpo Cust... for its Sector 30 - Gurgaon, Delhi team. Salary is up to ₹27,000/month. The team is filling 25 vacancies.

Note from the employer

Maintain The Relationship Bt Client And Company. Coordinate With Client And Providing Support . Languages : Telugu, Tamil, Gujarati, Malayalam, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Key responsibilities

In this role, you will:

• You will identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Compensation

Compensation: ₹20,000 – ₹27,000 per month.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Telugu, Tamil, Gujarati, Malayalam, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A polite, customer-first attitude

Position details

• Job location: Sector 30 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 25
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Isp Net.