Airtel Customer Relationship Execut...

A new Airtel Customer Relationship Execut... role is open at ISP Service, Sector 30 - Gurgaon, Delhi. The pay goes up to ₹30,000/month. The team is filling 25 vacancies.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Languages : Bengali, English

Skills and qualifications

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Bengali, English
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Bengali, English
• A customer-first, patient attitude

Pay and perks

The salary for this role is ₹20,000 – ₹30,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Sector 30 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 25
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Ready to start? Upload your resume and apply to ISP Service today.