Customer Relationship Executive (Cr...

Join ISP Service as a Customer Relationship Executive (Cr... in Sector 30 - Gurgaon, Delhi. 30 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Telugu, Bengali, Kannada, English

Salary

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Bengali, English, Kannada, Telugu
• Female Only
• Good English
• Freshers can apply
• Languages: Telugu, Bengali, Kannada, English
• You are calm under pressure and customer-first

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.

Job at a glance

• Location: Sector 30 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with ISP Service.