Telecaller

It Crafter Hub is hiring a Telecaller in Sector 41 - Noida, Delhi. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• A polite, calm under pressure attitude

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Sector 41 - Noida, Delhi, Delhi
• Openings: 1
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — It Crafter Hub reviews applications regularly.