Floor Manager

Iva Insurance Broking Pvt Ltd is looking for a Floor Manager to join its team in Vadapalani, Chennai. 3 candidates will be hired for this role. Salary is up to ₹35,000/month.

Employer’s description

We Are Looking For An Energetic And Proactive Floor Manager Who Can Take Charge Of Daily Operations For Domestic Calling, Ensure Smooth Workflow, And Create An Excellent Customer Experience.You'Re A Natural Leader Who Thrives In A Fast-Paced Environment Star Health Insurance. More Than 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales | Languages : Tamil, English

What you will do

As a Floor Manager, your work will include:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.

Salary

Salary: ₹20,000 – ₹35,000 per month, based on skills and experience.

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Outbound, Sales, Tamil
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales
• Languages: Tamil, English
• A polite, customer-first attitude

Position details

• Location: Vadapalani, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3
• Job type: Full time
• Work mode: Work from office
• Interview: 10:00 AM - 4:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Iva Insurance Broking Pvt Ltd reviews applications regularly.