Personal Loan Team Leader

Iva Insurance Broking Pvt Ltd is hiring a Personal Loan Team Leader in Vadapalani, Chennai. 2 candidates will be hired for this role. Salary is up to ₹22,000/month.

In the employer’s words

Lead And Manage The Personal Loan Sales Team.Achieve Monthly Sales And Business Targets.Guide Team Members In Lead Generation And Customer Handling.Monitor Daily Performance And Ensure Target Achievement.Handle Customer Queries And Support Loan Processing.Maintain Reports And Coordinate With Management.Strong Communication, Leadership. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Domestic | Languages : English, Tamil

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Domestic, English, Outbound, Sales and Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Domestic
• Languages: English, Tamil
• Someone calm under pressure and customer-first

Salary

You will be paid ₹15,000 – ₹22,000 per month.

Quick facts

• Job location: Vadapalani, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 2
• Job type: Full time

Ready to start? Upload your resume and apply to Iva Insurance Broking Pvt Ltd today.