Telecaller

Iva Insurance Broking Pvt Ltd is hiring a Telecaller in Vadapalani, Chennai. 30 candidates will be hired for this role. You can earn up to ₹22,000/month.

Note from the employer

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Tamil, English

Salary

You will be paid ₹15,000 – ₹22,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Sales, Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Tamil, English
• You are patient and calm under pressure

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Vadapalani, Chennai, Tamil Nadu
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Iva Insurance Broking Pvt Ltd.