Voice Process Executive

Start your next role as a Voice Process Executive with Iva Insurance Broking Pvt Ltd in Vadapalani, Chennai. There are 20 open positions. Great for first-time job seekers. Salary is up to ₹20,000/month.

In the employer’s words

We Are Looking For Enthusiastic And Customer-Focused Voice Process Executives To Join Our Team. The Candidate Will Be Responsible For Handling Customer Calls, Addressing Queries, Providing Product Information, And Ensuring A Positive Customer Experience. Type : Sales, Domestic | Languages : Tamil, English

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: Domestic, English, Sales, Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Domestic
• Languages: Tamil, English
• Someone customer-first and polite

Roles and responsibilities

• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹14,000 – ₹20,000 per month.

Position details

• Job location: Vadapalani, Chennai, Tamil Nadu
• Vacancies: 20
• Work mode: On-site
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Iva Insurance Broking Pvt Ltd.