Field Collection Executive

A new Field Collection Executive role is open at Iway Services, Padi, Chennai. Great for first-time job seekers. The team is filling 25 vacancies. You can earn up to ₹25,000/month.

Note from the employer

We Are Seeking A Motivated And Responsible Field Executive To Handle Banking Loan Collections And Recoveries. Visit Customer Locations For Loan And Emi Collections.Handle Field Recovery Activities For Overdue Accounts.Update And Maintain Daily Collection Reports.Coordinate With The Collection Manager / Team Lead Regarding Field Updates.

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Active listening, Complaint handling and Hindi and English
• Male Only
• Basic English
• Freshers can apply

Salary and benefits

The salary for this role is ₹18,000 – ₹25,000 per month.

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Padi, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 25
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Iway Services.