Field Collection Executive

A new Field Collection Executive role is open at Iway Services, Gandhipuram, Coimbatore. No experience? You can still apply. There are 7 open positions. Salary is up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of CRM tools, Active listening, Hindi and English and Verbal communication
• Male Only
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Gandhipuram, Coimbatore, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 7
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Iway Services. It takes less than a minute.