Field Officer

Iway Services wants to bring on a Field Officer for its Padi, Chennai team. No experience? You can still apply. 15 candidates will be hired for this role. Salary is up to ₹21,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Tamil, English

Your responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.

Salary

Salary: ₹15,000 – ₹21,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: English, Tamil
• Basic English
• Freshers can apply
• Languages: Tamil, English
• You are polite and calm under pressure

Job details

• Job location: Padi, Chennai, Tamil Nadu
• Work mode: Office-based
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Iway Services.