Senior Telecaller

Iwiz Android Robo Private Limited wants to bring on a Senior Telecaller for its Ashok Nagar, Chennai team. 25 candidates will be hired for this role. Salary is up to ₹40,000/month.

Note from the employer

Job Title: Telecalling Team Lead /Senior Telecaller Executive Experience:2-5 Years Salary: Up To 30,000 Per Month Profile: Experienced Candidates Onlyjob Description: We Are Looking For A Telecalling Team Lead / Senior Telecaller With Experience In Crm, Outbound Calls, And Marketing. The Candidate Should Have Strong English Communication. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : Telugu, Tamil, English

Eligibility

• 2+ years of experience in a similar role
• Education: Graduate
• Skills: English, Outbound, Tamil, Telugu
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Telugu, Tamil, English

Salary and benefits

The salary for this role is ₹30,000 – ₹40,000 per month.

What you will do

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Ashok Nagar, Chennai, Tamil Nadu
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 25
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Iwiz Android Robo Private Limited.