Tele Caller

J J Enterprises is hiring a Tele Caller in Pratap Nagar, Jaipur. The team is filling 2 vacancies. Salary is up to ₹15,000/month.

Note from the employer

Handle Customer Queries Through Calls And Whatsapp. Assist Customers With Order Status, Delivery, Returns, Exchanges And Other Order-Related Issues. Resolve Complaints Professionally And Coordinate With The Team For Quick Solutions. Good Hindi And English Communication And Basic Computer Knowledge Required. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

Your responsibilities

• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.

Salary

Salary: ₹13,000 – ₹15,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English
• Someone customer-first and polite

Position details

• Work location: Pratap Nagar, Jaipur, Rajasthan
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Openings: 2

Ready to start? Upload your resume and apply to J J Enterprises today.