Outreach Coordinator

Join J Luthra as an Outreach Coordinator in Shalimar Bagh, Delhi. The pay goes up to ₹25,000/month. 4 candidates will be hired for this role.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, English

Roles and responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Outbound
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, English
• Someone polite and patient

What you get

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Location: Shalimar Bagh, Delhi, Delhi
• Openings: 4
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to J Luthra. It takes less than a minute.