Customer Service Advisor

J P Motor Private Limited (Jp Motor Pvt Ltd) wants to bring on a Customer Service Advisor for its Balaganj, Lucknow team. There are 2 open positions. The pay goes up to ₹16,000/month.

Employer’s description

Customer Handeling, Basic Knowledge Of Computer And Customer Satisfaction, Good Understanding With Customer Voice And Writting. More Than 2 Years Experience Compulsory.

Requirements

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: Active listening, Hindi and English, Typing speed, CRM tools
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone patient and polite

What you get

You will be paid ₹14,000 – ₹16,000 per month.

Day-to-day work

As a Customer Service Advisor, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Position details

• Job location: Balaganj, Lucknow, Uttar Pradesh
• Job type: Full time
• Vacancies: 2
• Work type: Work from office
• Working hours: 9:00 AM - 6:30 PM | Friday to Sunday
• Interview timings: 11:00 AM - 4:00 PM | Friday to Sunday

Click Apply to send your profile to J P Motor Private Limited (Jp Motor Pvt Ltd). It takes less than a minute.