Documentation Executive

Jagan Fin Services Private Limited wants to bring on a Documentation Executive for its Chanda Nagar, Hyderabad team. 5 candidates will be hired for this role. The pay goes up to ₹20,000/month. Freshers can apply.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Hindi, Telugu, English

What the job involves

As a Documentation Executive, your work will include:

• You'll identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi, Telugu
• Male Only
• Basic English
• Freshers can apply
• Languages: Hindi, Telugu, English
• Someone calm under pressure and customer-first

Job details

• Work location: Chanda Nagar, Hyderabad, Telangana
• Vacancies: 5
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Jagan Fin Services Private Limited reviews applications regularly.