Hr Operations

Jagannathan Pillai Jithi (Sarvajith Infotech) is looking for an Hr Operations to join its team in Ambattur, Chennai. The pay goes up to ₹35,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Tamil, English

Roles and responsibilities

As an Hr Operations, your work will include:

• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹30,000 – ₹35,000 per month, based on skills and experience.

What we are looking for

• 2+ years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English and Tamil
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Tamil, English
• Someone calm under pressure and customer-first

Position details

• Location: Ambattur, Chennai, Tamil Nadu
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Jagannathan Pillai Jithi (Sarvajith Infotech).