Telecaller Cum Computer Operator

Jagdamba Service Centre has an opening for a Telecaller Cum Computer Operator based in Naraina, Delhi. Great for first-time job seekers. You can earn up to ₹14,000/month. 2 candidates will be hired for this role.

Note from the employer

We Are Looking For A Customer Care Executive Who Will Act As The First Point Of Contact For Customers, Handling Inquiries, Complaints, And Service Requests In A Professional And Efficient Manner. The Ideal Candidate Should Possess Excellent Communication Skills, Problem-Solving Ability, And A Customer-First Attitude.

What you get

You will be paid ₹10,000 – ₹14,000 per month.

Roles and responsibilities

As a Telecaller Cum Computer Operator, your work will include:

• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Complaint handling, CRM tools and Verbal communication
• Basic English
• Freshers can apply
• A patient, polite attitude

Position details

• Work location: Naraina, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Employment type: Full time
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Jagdamba Service Centre reviews applications regularly.