Telecaller

A new Telecaller role is open at Jagriti Techpark, Raja bazar, Patna. Freshers can apply. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Skills: Complaint handling, Verbal communication, CRM tools, Typing speed
• Female Only
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹12,000 – ₹15,000 per month.

Job at a glance

• Work location: Raja bazar, Patna, Bihar
• Openings: 1
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Jagriti Techpark today.