Account / Relationship Management -...

A new Account / Relationship Management -... role is open at Jai Ambe Namkeen Pvt.Ltd, Dhar Road, Indore. You can earn up to ₹18,000/month. The team is filling 5 vacancies.

Note from the employer

Account Maintaining And Customer Relationship. More Than 2 Years Experience Compulsory.

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Active listening, Hindi and English, CRM tools, Verbal communication
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• A customer-first, patient attitude

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

What you get

The salary for this role is ₹15,000 – ₹18,000 per month.

Position details

• Work location: Dhar Road, Indore, Madhya Pradesh
• Job type: Full time
• Work type: Office-based
• Timings: 09:00 am - 9:00pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 5

Apply today and take the next step in your career with Jai Ambe Namkeen Pvt.Ltd.