Field Collection Executive

Jai Ambey Associates has an opening for a Field Collection Executive based in Aliganj, Lucknow. The pay goes up to ₹15,000/month. The team is filling 5 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹10,000 – ₹15,000 per month.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Active listening, Verbal communication, Complaint handling and CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Position details

• Job location: Aliganj, Lucknow, Uttar Pradesh
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Jai Ambey Associates.