Telecaller

Jai Mata Di Associate Collection Agency wants to bring on a Telecaller for its Gaya team. The pay goes up to ₹15,000/month. 2 candidates will be hired for this role. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Compensation: ₹8,000 – ₹15,000 per month.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Verbal communication, Active listening, CRM tools
• Basic English
• Freshers can apply
• You are patient and customer-first

Key responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Position details

• Location: Gaya, Bihar
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Jai Mata Di Associate Collection Agency.