Telecaller

Join Jain mart as a Telecaller in Bindapur, Delhi. You can earn up to ₹10,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Compensation: ₹8,000 – ₹10,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Verbal communication, CRM tools, Hindi and English and Active listening
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Quick facts

• Work location: Bindapur, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: Office-based
• Job type: Full time

Click Apply to send your profile to Jain mart. It takes less than a minute.