Senior Telecaller

Jaina Enterprises is hiring a Senior Telecaller in Mayur Vihar Phase 1, Delhi. 10 candidates will be hired for this role. The pay goes up to ₹40,000/month.

In the employer’s words

This Is Counciling N Admission For Student. More Than 2 Years Experience Compulsory. | Type : Inbound | Languages : English, Hindi

Compensation

Salary: ₹30,000 – ₹40,000 per month, based on skills and experience.

Skills and qualifications

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English, Hindi
• You are calm under pressure and customer-first

What you will do

As a Senior Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Mayur Vihar Phase 1, Delhi, Delhi
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 10
• Work mode: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Jaina Enterprises reviews applications regularly.