Business Retention Manager

Jainco International Private Limited is hiring a Business Retention Manager in Moti Nagar, Delhi. There are 30 open positions. You can earn up to ₹35,000/month.

Employer’s description

A Business Retention Manager Protects Company Revenue By Keeping Existing Clients Or Accounts Active, Satisfied, And Loyal To Reduce Customer Churn (The Rate At Which Customers Stop Doing Business With A Company. More Than 2 Years Experience Compulsory. | Type : Sales, Domestic | Languages : Hindi, English

Candidate profile

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Languages: Hindi, English
• Someone customer-first and polite

Salary

The salary for this role is ₹25,000 – ₹35,000 per month.

Day-to-day work

• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Position details

• Work location: Moti Nagar, Delhi, Delhi
• Vacancies: 30
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Jainco International Private Limited.