Shift Supervisor

Start your next role as a Shift Supervisor with Jak Ventures in Kotturpuram, Chennai. You can earn up to ₹28,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Tamil, English

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Sales, Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Tamil, English

Salary and benefits

The salary for this role is ₹22,000 – ₹28,000 per month.

Roles and responsibilities

• You will meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Quick facts

• Job location: Kotturpuram, Chennai, Tamil Nadu
• Working hours: 9:00 AM - 5:00 PM / 4:00 PM - 1:00 AM
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

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