Telecaller

Jan Sudhar Nasha Mukti Kendra is looking for a Telecaller to join its team in Sarnath, Varanasi. You can earn up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• You will log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of CRM tools, Verbal communication, Hindi and English and Active listening
• Female Only
• Basic English
• Freshers can apply
• You are customer-first and patient

Position details

• Location: Sarnath, Varanasi, Uttar Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Click Apply to send your profile to Jan Sudhar Nasha Mukti Kendra. It takes less than a minute.