Field Collection Executive

Join Jana Small Finance Bank as a Field Collection Executive in Madhavaram, Chennai. There are 25 open positions. Salary is up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card, Insurance, Credit Card, Insurance, Loan

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Credit Card, Insurance, Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card, Insurance, Credit Card, Insurance, Loan
• You are polite and patient

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Salary

Compensation: ₹20,000 – ₹25,000 per month.

Job at a glance

• Location: Madhavaram, Chennai, Tamil Nadu
• Work type: Office-based
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 25
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Jana Small Finance Bank today.