Voice Process Associate

Start your next role as a Voice Process Associate with Jash Jobs Services in Kalali Road, Vadodara. The team is filling 25 vacancies. Great for first-time job seekers. The pay goes up to ₹20,000/month.

Employer’s description

Do Outbound And Inbound Calls. Communication Skills Should Be Good. Type : Inbound, Outbound, Domestic | Languages : Gujarati, Marathi, Hindi, English

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary

You will be paid ₹10,000 – ₹20,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Gujarati, Hindi, Inbound, Marathi and Outbound
• No English required
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Gujarati, Marathi, Hindi, English
• You are customer-first and calm under pressure

Quick facts

• Job location: Kalali Road, Vadodara, Gujarat
• Vacancies: 25
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Jash Jobs Services.