Service Assistant

A new Service Assistant role is open at Jaswant Kavani Serivce, Samalka, Delhi. Salary is up to ₹12,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with CRM tools, Verbal communication, Typing speed, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

What you will do

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Job details

• Work location: Samalka, Delhi, Delhi
• Vacancies: 1
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Jaswant Kavani Serivce today.