Customer Care Executive

Start your next role as a Customer Care Executive with Jaunty Overseas Pvt Limited (M/S Jaunty Overseas Pvt.Ltd.) in Shastripuram, Agra. The pay goes up to ₹10,500/month. The team is filling 2 vacancies.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, polite attitude

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.

What you get

You will be paid ₹10,000 – ₹10,500 per month.

Position details

• Location: Shastripuram, Agra, Uttar Pradesh
• Work type: Office-based
• Openings: 2
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Jaunty Overseas Pvt Limited (M/S Jaunty Overseas Pvt.Ltd.).