Telecaller

Join Jay Ganesh Dream Park (phase-3) as a Telecaller in Chimbali, Pune. The pay goes up to ₹15,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

In this role, you will:

• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Active listening, Complaint handling, Verbal communication and CRM tools
• Basic English
• Freshers can apply

What you get

Salary: ₹15,000 per month, based on skills and experience.

Job details

• Work location: Chimbali, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Jay Ganesh Dream Park (phase-3) today.