Telecaller

A new Telecaller role is open at Jay Property, Neb Sarai, Delhi. Salary is up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

You will be paid ₹8,000 – ₹12,000 per month.

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Hindi and English, Verbal communication, CRM tools, Complaint handling
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Job at a glance

• Location: Neb Sarai, Delhi, Delhi
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Jay Property.