Voice Process Executive

Jaywant Group is hiring a Voice Process Executive in Bibwewadi, Pune. The team is filling 10 vacancies. You can earn up to ₹30,000/month. Great for first-time job seekers.

Note from the employer

Handling Inbound And Outbound Customer Calls In A Professional Manner. Providing Accurate And Comprehensive Information To Customers. Resolving Customer Inquiries And Complaints Efficiently. Documenting Details Of All Calls And Customer Interactions. Maintaining A Positive, Empathetic, And Professional Attitude Toward Customers At All Times. Languages : English

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: English
• Female Only
• Good English
• Freshers can apply
• Languages: English

What the job involves

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.

Compensation

You will be paid ₹20,000 – ₹30,000 per month.

Job at a glance

• Job location: Bibwewadi, Pune, Maharashtra
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10

Interested? Apply now on BetterJobs with your resume — Jaywant Group reviews applications regularly.