Tele Caller

Join JB Western Projects as a Tele Caller in L B Nagar, Hyderabad. The team is filling 4 vacancies. The pay goes up to ₹13,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

As a Tele Caller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹13,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of CRM tools, Typing speed, Complaint handling and Active listening
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and patient

Job at a glance

• Work location: L B Nagar, Hyderabad, Telangana
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 4

If this job suits you, apply now — shortlisted candidates will be contacted by JB Western Projects.