Team Leader For Personal Loan

A new Team Leader For Personal Loan role is open at Jbj Hr Consultancy, Kirti Nagar, Delhi. The pay goes up to ₹30,000/month. The team is filling 2 vacancies.

Employer’s description

To Lead A Team Of Personal Loan Officers In Achieving Loan Disbursement Targets, Maintaining Portfolio Quality, Developing New Business Opportunities, And Ensuring Excellent Customer Service While Complying With Lending Policies And Risk Guidelines.". More Than 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Hindi, English

Salary

The salary for this role is ₹15,000 – ₹30,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Outbound, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Hindi, English

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Job details

• Job location: Kirti Nagar, Delhi, Delhi
• Timings: 10:00 AM - 7:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work mode: Work from office
• Employment type: Full time

Ready to start? Upload your resume and apply to Jbj Hr Consultancy today.