Senior Telecalling Officer

Looking for a Senior Telecalling Officer role in Nungambakkam, Chennai? Jbm Solutions is hiring now. The pay goes up to ₹22,000/month. There are 10 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : English, Tamil, Telugu

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

What you get

You will be paid ₹18,000 – ₹22,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Tamil, Telugu
• Someone patient and polite

Position details

• Work location: Nungambakkam, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 10

Ready to start? Upload your resume and apply to Jbm Solutions today.