Senior Telecaller

Start your next role as a Senior Telecaller with Jd Future Solution in Villivakkam, Chennai. Salary is up to ₹30,000/month. The team is filling 5 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : English, Tamil

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English and Tamil
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Tamil

Pay and perks

Compensation: ₹20,000 – ₹30,000 per month.

Job at a glance

• Job location: Villivakkam, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:50 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Jd Future Solution.