Telecaller

Jd Marketing is hiring a Telecaller in Vadapalani, Chennai. 10 candidates will be hired for this role. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Tamil, English

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.

What you get

Compensation: ₹10,000 – ₹12,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Tamil
• No English required
• Freshers can apply
• Languages: Tamil, English
• A calm under pressure, polite attitude

Quick facts

• Location: Vadapalani, Chennai, Tamil Nadu
• Vacancies: 10
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Jd Marketing. It takes less than a minute.