Bpo Executive

Jds Hr Solutions wants to bring on a Bpo Executive for its Navi Mumbai, Mumbai team. The pay goes up to ₹35,000/month. The team is filling 30 vacancies.

Employer’s description

We Do Have Openings For Bpo Sector In Voice And Nonvoice Such As Customer Service, Sales, Collections Process. Type : Outbound, Sales, Inbound, Domestic, International | Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Marathi, Hindi, English

Compensation

The salary for this role is ₹14,000 – ₹35,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Domestic, English, Gujarati, Hindi, Inbound, International, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Outbound, Sales, Inbound, Domestic, International
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Marathi, Hindi, English
• Someone customer-first and polite

What you will do

As a Bpo Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Navi Mumbai, Mumbai, Maharashtra
• Openings: 30
• Timings: 9:30 AM - 6:30 PM or 10:00am - 7:00pm | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Ready to start? Upload your resume and apply to Jds Hr Solutions today.