Chat Process Executive

Start your next role as a Chat Process Executive with Jeenish Consultancy Services Llp in Dimna, Jamshedpur. No experience? You can still apply. The pay goes up to ₹13,000/month. The team is filling 30 vacancies.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are polite and customer-first

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹12,000 – ₹13,000 per month, based on skills and experience.

Position details

• Location: Dimna, Jamshedpur, Jharkhand
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Work type: Work from office

Apply today and take the next step in your career with Jeenish Consultancy Services Llp.