Tele Caller

Start your next role as a Tele Caller with Jeevak Retail Private Limited in Kirti Nagar Indl. Area, Delhi. The team is filling 30 vacancies. The pay goes up to ₹20,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound, Domestic | Languages : English, Hindi

Compensation

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Who can apply

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound, Domestic
• Languages: English, Hindi
• You are calm under pressure and patient

Key responsibilities

As a Tele Caller, your work will include:

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Kirti Nagar Indl. Area, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work mode: Office-based

Apply today and take the next step in your career with Jeevak Retail Private Limited.