Telecaller

A new Telecaller role is open at Jenish Enterprise, Uttran, Surat. Salary is up to ₹16,000/month.

In the employer’s words

Looking For Motivated Tele Caller To Connect With Potential Customers Over Phone Calls, Explain Our Products/Services, And Generate Leads And Close Sales As Per Company Targets. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Gujarati, English

What you will do

• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Gujarati, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Gujarati, English
• Someone calm under pressure and patient

Salary and benefits

The salary for this role is ₹10,000 – ₹16,000 per month.

Position details

• Location: Uttran, Surat, Gujarat
• Vacancies: 1
• Interview timings: 1:00 PM- 4:00 PM | Monday to Saturday
• Shift: 8:45 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

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