Telecaller

Jenith Finace Capital wants to bring on a Telecaller for its Ajmer Road, Jaipur team. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: CRM tools, Complaint handling, Active listening, Hindi and English
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Pay and perks

You will be paid ₹12,000 – ₹15,000 per month.

Quick facts

• Location: Ajmer Road, Jaipur, Rajasthan
• Work mode: On-site
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Jenith Finace Capital.