Account / Relationship Management -...

A new Account / Relationship Management -... role is open at Jethani Devrani (Jd Jewellers), Nehru Nagar - Ghaziabad, Delhi. There are 2 open positions. Salary is up to ₹50,000/month.

In the employer’s words

Chief Accountant Officer. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English, Hindi

Compensation

The salary for this role is ₹30,000 – ₹50,000 per month.

Eligibility

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Hindi, Marketing, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English, Hindi

Your responsibilities

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.

Position details

• Location: Nehru Nagar - Ghaziabad, Delhi, Delhi
• Job type: Full time
• Work mode: Office-based
• Vacancies: 2
• Working hours: 10:30 am - 8:30pm| Wednesday to Monday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Jethani Devrani (Jd Jewellers) reviews applications regularly.