Telecaller

Jetking Wardha Learning Center is hiring a Telecaller in Wardha Bus Stand, Wardha. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Active listening, CRM tools and Hindi and English
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Salary

Compensation: ₹10,000 – ₹12,000 per month.

Key responsibilities

In this role, you will:

• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Wardha Bus Stand, Wardha, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Jetking Wardha Learning Center.